Privacy policy

Privacy Policy

This Privacy Policy explains how Kuma’s Matcha (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make a purchase.

Information We Collect
We collect the following information when you place an order or use our website:

Name
Contact information (email, phone number)
Shipping and billing address
Payment information (processed securely by third-party providers)
Device information (IP address, browser type, etc.)

How We Use Your Information
We use your information to:

Process and deliver your orders
Communicate order updates
Respond to inquiries
Improve our website and customer experience
Send optional marketing updates (only if you opt-in)

Payment Security
We do not store or have access to your full credit card details. Payments are securely processed through Shopify’s verified third-party payment providers such as GCash, cards, and PayPal.

Sharing Your Information
We only share necessary information with:

Shipping partners (for delivery)
Payment gateways (to process transactions)
Shopify (to run our online store)

We do not sell or rent your information to third parties.

Your Rights
You may request:

Access to your personal information
Correction of inaccurate details
Deletion of your information
Unsubscribing from marketing emails